Terms and Conditions of Use

These Terms and Conditions (“Terms”) apply to your use of this website (the “Website”) operated by Switch My Service Limited (“we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

We reserve the right to suspend or terminate your access to the Website if you breach these Terms.

1. About Us

Switch My Service Limited operates a digital platform that enables users to compare prices and features of consumer and business telecommunications services (including broadband, mobile, landline, and related packages) from various third-party providers (“Providers”).

We do not supply telecommunications services directly.

2. Use of the Website

You agree to use the Website in accordance with applicable laws and for lawful purposes only. In particular, you must not:

> Disrupt or damage the Website or its services.

> Upload or transmit any malware or harmful code.

> Use the Website in a manner that infringes the rights of others.

> Use automated tools (such as bots or scrapers) to collect Website data without our prior written consent.

> Link to the Website without our express permission.

Our Website is intended for users based in the United Kingdom. If you access the Website from another jurisdiction, you do so at your own risk, and you are responsible for compliance with local laws.

3. Eligibility

The Website is intended for both individual consumers and business users. By using our Website, you confirm that you are:

At least 18 years old; or

An authorized representative of a business entity using the Website in the course of its trade or profession.

4. No Offer or Advice

The content on this Website is for informational purposes only and does not constitute:

> An offer to sell or a solicitation to buy any product or service;

> Investment, legal, financial, accounting, or telecommunications advice.

You should not rely on the information as a substitute for professional advice tailored to your circumstances.

5. Product Information and Third-Party Content

We aim to provide accurate and up-to-date comparisons of telecommunications services. However, we do not guarantee:

> The availability, accuracy, or completeness of prices, features, or descriptions;

> That a particular service or deal will meet your specific requirements.

Service listings and prices are provided by third-party Providers. Switch My Service Limited is not responsible for any changes in pricing, availability, terms, or service quality. You must verify all information with the relevant Provider before making a decision or purchase.

We are not party to any contract between you and any third-party Provider.

6. Intellectual Property

All content on the Website, including text, graphics, logos, and software, is owned by or licensed to Switch My Service Limited and protected by copyright and other intellectual property laws.

You may:

View and print Website content for personal or internal business use only.

You may not:

Copy, reproduce, modify, link to, republish, or distribute any content without our written permission;

Use any content for commercial gain outside the scope of our services.

7. Disclaimers

We make no warranty that:

> The Website will operate error-free or uninterrupted;

> The Website or server is free of viruses or harmful components;

> The information provided is accurate, complete, or fit for purpose.

Your use of the Website is at your own risk.

We disclaim all express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Switch My Service Limited shall not be liable for:

> Any loss or damage (direct or indirect) arising from your use of or inability to use the Website;

> Any reliance placed on the content or comparisons provided;

> Any acts, omissions, or misrepresentations of third-party Providers.

This includes loss of profit, data, business opportunity, or goodwill.

Nothing in these Terms limits our liability for death or personal injury caused by negligence or for fraud.

9. Security and Data

We take reasonable steps to secure our systems, but the internet is inherently insecure. We cannot guarantee the security of data transmitted via the Website.

Please refer to our Privacy Policy for details on how we collect and use personal information.

10. Links to Third-Party Sites

Our Website may contain links to third-party websites. We have no control over and are not responsible for the content, privacy practices, or accuracy of any external sites.

You access such sites at your own risk.

11. Changes to the Website and Terms

We may update the Website or these Terms from time to time without notice. Changes take effect when published.

By continuing to use the Website, you accept the updated Terms. Please review them regularly.

12. Trademarks

Any trademarks appearing on the Website belong to their respective owners. Use of these marks without express permission is prohibited.

13. Assignment

You may not assign, transfer, or sublicense your rights under these Terms without our written consent.

14. Severability

If any part of these Terms is found invalid or unenforceable, the remaining sections will remain in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Effective Date: 01.07.2025

Last Updated: 09.07.2025